Hiring a commercial cleaning bathroom service can be extremely helpful. We reveal 5 things to ask yourself before you hire a commercial cleaning service.
According to recent reports, nearly 50% of customers who enter a restaurant with a filthy bathroom are going to tell their friends about it. Whether you run an office park, a daycare, or an exercise center, people who visit are going to relate your bathroom cleanliness to the service you provide. Getting the right commercial bathroom cleaner ensures the health, safety, and even just the general comfort of your clientele.
Here are five things to ask yourself when you’re looking for a commercial cleaner.
When you’re looking for cleaning companies, you shouldn’t find one that simply seems attractive and nearby. It’s important that you find a cleaning company that has lots of clients who have lots of good things to say about them. If you don’t know any cleaning companies that friends or colleagues have raved about, ask about referrals.
Most of the best companies out there are proud of the clients they work with and are happy to send out referrals. Look for referrals from companies like yours that need to handle the kind of volume that you’re dealing with.
If you’ve been to an office recently and have seen a well-organized and clean bathroom, ask the owners who they use to clean. You can find the right cleaning company for you simply by keeping your eyes peeled and appreciating another nice bathroom.
When you’re setting yourself up with a commercial cleaning company to handle your bathrooms, you’re likely looking for someone you can leave to do the job. You don’t have time or energy to micromanage everything that’s going on with their work. You want to set them up and let them do the work.
That means that you’ll have to set up and interview in advance. If you’re not hip to the lingo of commercial cleaning, you’ll at least learn as you start your interviews. Ask them if you don’t understand a term they’ve used and expect them to explain to you fully what they’re talking about.
Asking the right questions is important when conducting an interview with a cleaning company. Ask them to give you a comprehensive run through on what they can provide. It’s likely they’ll want to see your facility before they agree to do anything.
While it’s hard to quantify, you’re going to want to feel comfortable with talking to them. You’ll know that feeling when you trust someone versus when you don’t.
If you’re looking to avoid having to micromanage your bathroom cleaner, you should make sure they’re going to provide all of their own supplies. You might have to pay a premium to have them provide all of the supplies, but it’s going to be worthwhile. You don’t want to come into the office after a long weekend and see that work hasn’t been done because the cleaners ran out of supplies.
If you have special demands like having no fragrances or using only organic products, you need to ask about this during the interview. You might have to provide your own supplies in this case. Ask about discounts if you’re having to provide all of the supplies.
You need to be able to check off all the boxes without having to put too much pressure on your budget. Ask if they offer different packages that might range from comprehensive to more minimal to suit your needs. You could be paying extra for access to treatments and supplies you don’t use or need.
Everything in life is negotiable, so don’t be afraid to negotiate on price.
If your bathroom cleaners are arriving at your facility after hours, you need to ensure that they’re going to take safety and security seriously. If they spill something that causes an accident, you shouldn’t be held responsible for that.
Ask what kinds of certifications your cleaners have. They should have certifications that have to do with working with chemicals and keeping a space safe. There should be a healthy practice of standards that are in lines with OSHA and other regulations.
Ask about whether or not they’re insured. If they loosen something, leave a space wet with no sign to let people know, or create unsafe conditions, you shouldn’t be held responsible. You shouldn’t take the hit if your cleaner is unsafe.
They also need to ensure that the health of your workers is never at stake. Leaving dangerous cleaning supplies or chemicals out could hurt the people who help you to keep your company running. Even a loos cord that’s left unattended could end up causing you drama.
The way that the cleaning company handles problems should have an impact on whether or not you choose to work with them.
If you come in after a weekend away and find that the work that you expected to be done wasn’t, how would they handle it? If something at your office goes missing, will they assist you in the investigation to protect your company and its assets?
Ask these questions during your interview and expect professional cleaners to take these issues seriously.
Thankfully in the digital era, you can find lots of information about every company online. You can read reviews that come from consumers and even B2B clients. Take reviews with a grain of salt but consider the information you find in them when you’re choosing a service provider.
When you choose a quality commercial bathroom cleaning company, you ensure that people leave with a positive perception of your business. If you’re running a dark dive bar that has a clean bathroom, people might love the atmosphere of your bar, but would never call it dirty. It’s important to show your customers that you care with a clean bathroom.
For more information about what you should look for in a cleaning company, contact us today.